Privacy Policy

1 Information We Collect

We collect information you provide directly to us, including:

• Name and contact information (email, phone number)
• Messages and inquiries you send through our contact form
• Project specifications for custom door orders
• Communication preferences

We collect, use, and protect your personal data in compliance with the Thai Personal Data Protection Act B.E. 2562 (2019) (PDPA).

2 How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and requests
• Provide customer support and consultation
• Send you important information about our products and services
• Process custom orders and provide estimates
• Improve our website and services

3 Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

4 Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL encryption, secure data storage, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure.

5 Your Rights Under PDPA

Under the Thai Personal Data Protection Act B.E. 2562 (2019), you have the following rights:

• Right to access — You have the right to access and obtain a copy of your personal data
• Right to correction — You have the right to request correction of inaccurate personal information
• Right to erasure — You have the right to request deletion of your personal information
• Right to restriction — You have the right to request restriction of processing
• Right to data portability — You have the right to receive your personal data in a portable format
• Right to object — You have the right to object to the processing of your personal data
• Right to withdraw consent — You have the right to withdraw your consent at any time

To exercise these rights, please reach out through our LINE Official or Messenger.

6 Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7 Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date at the top of this policy.

8 Data Controller Information

S.Patana Timber Specialist is the data controller responsible for your personal data.

If you have any questions about this Privacy Policy or PDPA compliance, please reach out through our LINE Official or Messenger.

You also have the right to lodge a complaint with the Personal Data Protection Committee of Thailand if you believe your rights under PDPA have been violated.